It used to just be CIA agents
with ear-pieces who walked round with preoccupied, faraway
expressions, and
consequently regarding all the little people as irrevelant
scum.
available in PDF format
(requires Adobe
Acrobat) |

Isn't it confusing that our biggest experience
of formal politeness comes from the recorded voices on automated
switchboards—who patently don't mean it?
available in PDF format
(requires Adobe
Acrobat) |